Terms of service

A request is not a confirmed booking. iEye will confirm availability, inspection scope, access arrangements and price before the service is agreed.

Inspection scope

Inspections record visible conditions in safely accessible areas. Concealed defects, inaccessible spaces and tests outside the agreed scope may not be identified. Access limitations are noted in the report.

Reports and estimates

Reports describe observations at the inspection time. Indicative costs are estimates, not binding contractor quotations. An inspection is not an electrical, gas, structural or other statutory compliance certificate.

Safety and access

The customer should arrange lawful access and inform the inspector about known hazards, pets and service availability. Unsafe checks may be declined or recorded as inaccessible.

Payment, cancellation and repairs

Payment and cancellation terms, any repair work and responsibilities must be agreed in the confirmed quotation. No deposit, refund or cancellation charge is established by this draft wording.